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Return & Refund Policy


Items can be returned for an exchange or refund within 7 days of receiving your order. You will be responsible for all shipping costs. Shipping costs are non-refundable.

There are no refunds on sale items for change of mind. This includes flash sales and special discount codes (excluding the 10% off or $25.00 off first purchase code - items purchased with these codes are accepted for a refund). Items purchased with any other discount code can only be exchanged for items of equal or greater value.There are no further exchanges, refunds or credit notes issued beyond this. 

Please note all purchases made with credit notes are non refundable - exchanges are accepted. 


Beyond this 7 day period, unfortunately we cannot offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it.

To complete your return, we require a receipt or proof of purchase.

Upon receiving and inspecting the item, we will forward you a notification email confirming that we have received the item and whether the refund has been approved or rejected.

If you are approved, your refund will be processed within 48 hours, and a credit will automatically be applied to your credit card or original method of payment.

Late or missing refunds:

A receipt of refund will be forwarded to you, so please be patient if funds do not clear immediately. If funds do not clear within 5-7 business days, we suggest that you contact your bank or credit card company.

If you have allowed for 7 days processing time as stipulated above and your bank cannot provide an update, please contact us at:


Sale items:

Unfortunately sale items cannot be refunded only exchanged for another item.

Exchanges & Refunds:

Please email us at:  hello@toastsociety.com

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