Postage & Shipping
Please note: due to ongoing limited air capacity and the backlog of parcels during this busy time, our shipping partners are currently experiencing delays that are out of our control. Please allow up to 7 days for your item(s) to ship.
Local Shipping:
Delivery times vary depending on where you live. We use Australia Post and Couriers Please for majority of deliveries within Australia. Express delivery is $12 and standard delivery is complimentory for orders over $179. Standard delivery for orders under $179 is a flat rate of $8. To ensure the safe arrival of your parcel, we upgrade your delivery to include a tracking number.
You will be responsible for all return shipping costs. Shipping costs are non-refundable. Again, depending on where you live, the time it may take for your exchanged product to reach us, may vary. Please remain patient, we will notify you once the item has been received and inspected.
*If you are shipping a returned item over $75, we suggest using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
*We are currently unable to ship to P.O. boxes.
* All orders placed after 3.00pm Friday will be sent the following Monday
* We do not post or deliver orders over the weekend unless approved in advance
International Shipping:
We believe that every girl in the world needs a puffer in their lives, so to allow this to happen we have a fixed International shipping cost of $18 AUS.
Standard International Shipping $18 4-8 days
We ship your package duties and taxes unpaid, and we do not collect the VAT, duties and/or taxes, and we cannot predict what your particular charges may be. If your order does require these additional charges, they must be paid by you in order for your package to clear customs. Some countries may require additional fees paid Collect on Delivery. These fees are paid by the local carrier and are not collected by Toast Society.
Customs authorities require that we state the value of your order directly on you package(s). They also have the right to release or deny release of your package(s), and in some cases, may also delay delivery.
Please note, Toast Society is unable to accept returns for unpaid customs taxes and fees.