Our complementary standard shipping on all domestic orders within Australia (on full priced women's puffers over $150) takes 1-5 business days. Where possible, we will endeavour to process orders for shipment on the same day of purchase. In peak times, please allow at least 1 day handling time before your order is dispatched. You can select ‘express shipping’ for an additional $12.00 to ensure you receive your shipment between 1-2 business days. For this express service, please ensure orders are placed before 1pm. Any orders placed after this time will be processed the following day unless agreed upon with Toast Society.
Orders which are placed over the weekend or on a public holiday will not be dispatched until the next business day.
*Please note - Delivery times can vary depending on where you live in Australia.
*Please note during COVID-19 outbreaks across Australia, there may be some delays in your shipment.
Unfortunately sale items cannot be refunded only exchanged for another item.
There are no refunds on sale items for change of mind. This includes flash sales and special discount codes. Items purchased with any other discount code can only be exchanged for items of equal or greater value.There are no further exchanges, refunds or credit notes issued beyond this.
Please note all purchases made with credit notes are non refundable - exchanges are accepted.
Beyond our 7 day return period, unfortunately we cannot offer you a refund or exchange.
Upon receiving and inspecting the item, we will forward you a notification email confirming that we have received the item and whether the refund has been approved or rejected. If you are approved, your refund will be processed within 48 hours, and a credit will automatically be applied to your credit card or original method of payment.
Please read further about our returns policy here - https://toastsociety.com/pages/return-refund-policy and our terms and conditions here -https://toastsociety.com/pages/terms-conditions
Price, Payments and use of Discount Codes:
The prices of goods, delivery and other charges shown are in Australian dollars.
A discount code is only valid for a single transaction, and may not be used in conjunction with any other discounts. Discount codes cannot be used in conjunction with any other discount code, sale or offer - unless otherwise specified.
Refunds are not accepted for orders where discount codes have been used. We can only offer an exchange or credit note where discount codes have been used. This includes flash sale codes.
If you aren't satisfied with your purchase where a discount code has been used, please lodge a request for an exchange or credit note via our returns portal within 7 days. If the item you are seeking to exchange for isn't in stock a credit note will be issued. This credit note is valued for 3 years.
Please note a $10.00 shipping fee will be automatically sent to the customer upon the exchange approval. Once the $10.00 exchange fee has been processed by the customer and we have received your return your exchange will be sent out with tracking provided.
We offer something better than a discount code - Complimentary shipping* & a cool Buttermilk Leisure bag (45cm x 45cm) valued at $35 AUD on all full priced puffers!
*on full priced puffers with an order value over $150 within Australia
This excludes Bambini purchases, Bambini packages and any sale items. This offer is only valid on full priced women's puffers over $150. This item may automatically add to your cart. Unless you meet the above criteria, you will not be shipped a Buttermilk Leisure Bag. Please read further on our terms and conditions page on our website.
We wont be! We have kept our production numbers low so it is likely we will sell out quickly, so to avoid disappointment - don't hold back!
To craft a Toast Society puffer isn't a straight forward process, it is extremely technical and all materials including buttons, zippers and fabric is custom made for Toast Society by our talented team who specialise in making puffer jackets.
We promise quality and durability - which all takes time to execute.