Our complementary standard shipping on all domestic orders within Australia takes 1-5 business days. Where possible, we will endeavour to process orders for shipment on the same day of purchase. In peak times, please allow at least 1 day handling time before your order is dispatched. You can select ‘express shipping’ for an additional $12.00 to ensure you receive your shipment between 1-2 business days. For this express service, please ensure orders are placed before 1pm. Any orders placed after this time will be processed the following day unless agreed upon with Toast Society.
Orders which are placed over the weekend or on a public holiday will not be dispatched until the next business day.
*Please note - Delivery times can vary depending on where you live in Australia.
Unfortunately sale items cannot be refunded only exchanged for another item.
There are no refunds on sale items for change of mind. This includes flash sales and special discount codes. Items purchased with any other discount code can only be exchanged for items of equal or greater value.There are no further exchanges, refunds or credit notes issued beyond this.
Please note all purchases made with credit notes are non refundable - exchanges are accepted.
Beyond our 7 day return period, unfortunately we cannot offer you a refund or exchange.
Upon receiving and inspecting the item, we will forward you a notification email confirming that we have received the item and whether the refund has been approved or rejected. If you are approved, your refund will be processed within 48 hours, and a credit will automatically be applied to your credit card or original method of payment.
We wont be! We have kept our production numbers low so it is likely we will sell out quickly, so to avoid disappointment - don't hold back!
To craft a Toast Society puffer isn't a straight forward process, it is extremely technical and all materials including buttons, zippers and fabric is custom made for Toast Society by our talented team who specialise in making puffer jackets.
We promise quality and durability - which all takes take to execute.